Privacy Policy

Privacy Policy – Rialto Print Company

Last updated: March 2026

1. Overview

This Privacy Policy describes how Rialto Print Company – Photo Book Store (“we”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit our website or make a purchase.

By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Contact

If you have any questions, requests, or complaints, please contact us:

  • Email: support@rialtoprintcompany.com
  • Phone (SMS Only): +1 (909)-500-2110
  • Address: 1260 N Fitzgerald Ave #110, Rialto, CA 92376, United States
  • Business Hours: Monday – Friday, 9:00 AM – 7:00 PM

3. Personal Information We Collect

a. Device Information

When you visit our Site, we automatically collect:

  • IP address
  • Browser type and version
  • Time zone
  • Cookie data
  • Pages viewed and interaction data
  • Referral URLs and search terms

Purpose:

  • Ensure website functionality
  • Improve performance and user experience

b. Order Information

When you make a purchase, we collect:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Purpose:

  • Process and fulfill orders
  • Send confirmations and updates
  • Prevent fraud and unauthorized transactions

c. Customer Support Information

When you contact us, we may collect:

  • Email correspondence
  • Order details
  • Any additional information you provide

4. How We Use Your Information

We use your information to:

  • Process orders and payments
  • Deliver photo books and printed products
  • Provide customer support
  • Improve website functionality and services
  • Send marketing communications (only with your consent)

5. Legal Basis (GDPR)

If you are in the European Economic Area (EEA), we process your data based on:

  • Your consent
  • Contractual necessity (order fulfillment)
  • Legal obligations
  • Legitimate business interests

6. Sharing Your Information

We share your data only when necessary:

  • Payment providers (e.g., Stripe, PayPal)
  • Shipping carriers
  • Hosting and security providers
  • Analytics tools (e.g., Google Analytics)

We may also disclose information if required by law or to protect our rights.

7. Behavioural Advertising

We may use your information to show relevant ads.

This includes:

  • Google Ads & Google Analytics
  • Facebook / Meta Ads

You can opt out:

8. Cookies & Tracking Technologies

We use cookies to:

  • Enable website functionality (cart, checkout)
  • Store preferences
  • Analyze traffic
  • Support advertising

You can:

  • Accept all cookies
  • Reject non-essential cookies
  • Manage preferences through our cookie banner

Disabling cookies may affect site functionality.

9. Data Retention

We retain your data:

  • As long as necessary to fulfill orders
  • To comply with legal obligations
  • Until you request deletion

10. Your Rights

GDPR (EEA Users)

You have the right to:

  • Access your data
  • Correct or update information
  • Request deletion
  • Object to processing

CCPA (California Users)

You have the right to:

  • Request access to your data
  • Request deletion
  • Opt out of data sharing

To exercise your rights, contact:
support@rialtoprintcompany.com

11. Data Security

We implement security measures including:

  • SSL encryption
  • Secure payment gateways
  • Restricted data access

However, no system is completely secure.

12. Minors

This Site is not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.

13. International Data Transfers

Your information may be processed outside your country, including in the United States.
We ensure appropriate safeguards are in place.

14. Do Not Track

We do not respond to “Do Not Track” signals due to lack of industry standards.

15. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page.

16. Complaints

If you are not satisfied with our response, you may contact your local data protection authority:
https://ico.org.uk/make-a-complaint/